How much does shipping cost?
All our items are shipped out separately unless you buy two or more of the same thing. Anything with a price on our site comes with FREE SHIPPING.
If an item is listed as FREE you only have to pay for the shipping cost to your location, if you buy two or more of the item there is a discount on the shipping for the second, third… item.
If you buy a number items which are mixed between the FREE items and paid items the same above principles apply.
How do I check the status of my order?
After an order has been placed, it’s immediately sent to one of our 4 fulfillment centers where we will ship your items within 2-4 business weeks. Below are the expected delivery times.
Please note: Due to the popularity of certain items in our catalog, shipping times may take longer than the estimates below.
How long does delivery take?
Accesories & Products: Usually 2-3 weeks. Due to high demand of some of our most popular products, please allow 2-5 weeks for delivery.
Clothing: Please allow 18 business days.
If your order hasn’t arrived in the estimated delivery times, please contact our support team at firstname.lastname@example.org
If your order hasn’t arrived within 60 days of the date of original purchase, contact our support team for a full refund of your purchase.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
Do you deliver products internationally?
Trendysgear successfully ship A LOT of products worldwide each day. We have many happy customers in every corner around the world!
Occasionally we may have to cancel an order we are unable to send out due to prohibitive shipping sots to some areas of the world but we always try to ensure our products are available to everyone.
I’ve placed an order with multiple items recently, can I combine them into one package?
Since we have 4 different warehouses, we don’t have all our products in one place, so when you order multiple items at a time, each item will be shipped separately. So you’ll probably receive one item before the next. Don’t panic if you don’t receive all of your items at once… They will get to you! 🙂
I’ve put a wrong shipping address and/or picked a wrong size/variant! Can I change it?
If this happens to you, email us as soon as possible, we MIGHT be able to take care of it. However, we can’t promise anything as all our items are usually processed immediately after you order and ship out the same day or a few days after. If your order has already entered the shipping process, we won’t be able to stop it. Contact us anyway, we still care and we’ll try to make it right for you. We know how frustrating it can be to pay for something you can’t use.
How secure is my personal information?
Tipsygear adheres to highest industry standards to protect your personal information.
Your credit card information and personal details are encrypted during transmission using SSL (Secure Sockets Layer technology), which is widely used on the internet for processing payments.
Your credit card information is only used to complete the requested transaction and is not subsequently stored.